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FAQ

Are your candles 100% natural?

Yes! Our candles are made from vegetable waxes, paraffin-free, toxin-free, and GMO-free. We also use phthalate-free fragrances and untreated cotton wicks.

Where are your candles made?

All our candles are handmade in our workshop located in the Landes region of France. We favor short supply chains and local raw materials.

How long do Candor Candles burn?

CARMEN - about 30 hours

LUNARIS - approximately 45 hours

Why is my candle burning unevenly?

This can happen if the candle was not burned long enough the first time it was lit. We recommend letting the wax melt to the edge of the container each time it is lit to avoid drips, this can take about 3 hours.

Are your candles vegan and cruelty free?

Absolutely. No animal-derived ingredients are used, and no animal testing is conducted.

How long will it take to receive my order?

Orders are processed and shipped within 2 to 8 business days. Delivery typically takes 48 to 72 hours.